We take great pride in providing proactive claims management, coupled with excellent communication, leading to the efficient handling of claims. This is vital when difficult issues arise which need to be dealt with in a fair and respectful manner.
Claims are more than a financial obligation, they are the opportunity to prove our commitment to our brokers and clients.
Claims management is fundamental to our corporate aspiration of being a leading insurer and reinsurer; we aim to provide an excellent claims service.
We endeavour to act fairly and honourably in our dealings with clients and brokers.